Parent Provider Questions

Below you’ll find answers to our most frequently asked questions specific to Parent Providers.

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Parent Provider requirements will not change as a result of the transition.

IPs will complete a W-4 form and 2014-7 (Difficulty of Care/live-in) attestation as part of their employment hiring documents. CDWA will process taxes based on this information. If an IP is unsure if they qualify, they should ask a tax professional.

Training requirements for skills training and continuing education will not change as a result of the transition to CDWA. However, Parent Providers will be required to go through CDWA’s paid employment orientation for instruction on the DirectMyCare web portal, EVV (if applicable) and other employment-related information.

Parent Providers will transition to the CDE just as all other IPs will. If a Parent Provider does not live with their Client, they will be required to submit time through the EVV app. Parent Providers who are live-in caregivers will submit their work log and tasks weekly through the DirectMyCare web portal.

Live-in status is determined by whether or not you live at the same mailing address as your Client. You will attest to your live-in status as part of the hiring process.

There will be no new limitations for family members providing care due to the transition to the CDE.

IPs, including Parent Providers, will complete a W-4 form and 2014-7 (Difficulty of Care/live-in) attestation as part of their employment hiring documents. CDWA will process taxes based on this information. If an IP is unsure if they qualify, they should ask a tax professional.

Rules regarding paying into social security for Parent Providers and Live-in Providers will not change due to the transition to the CDE.

If you live with the Client for whom you provide care, you will submit time and tasks weekly through the CDWA DirectMyCare web portal using any web browser. If you do not live with the client, you will use EVV to clock in and out from any location where services begin and/or end.

Parent providers who live with their Client will enter hours and tasks into CDWA’s DirectMyCare web portal on a weekly basis. The DirectMyCare web portal can be accessed from a computer or a mobile device. Parent providers who do not live with the Client will be required to submit time through EVV.

Yes. All Individual Providers, including Parent Providers, are required to have a fingerprint test and a background check. Your existing background check information will transfer to CDWA when you transition. If your background check is expiring, CDWA will notify you that it needs to be renewed.