How can WE help you?

How can WE help you?

Contact Us
Have questions for CDWA? We’re here to help.

Email
InfoCDWA@ConsumerDirectCare.com

Call us
866-214-9899
Mon-Fri: 7am-7pm

Text us
877-532-8568
Mon-Fri: 8am-5pm

HAD reporting
866-214-9899

For Verification of Employment
Call The Work Number Client Service Center at
800-367-5690
Our employer code is 29876

For deaf and hard of hearing – WA Relay Services
877-398-7969

Mailing Address
3450 S 344th Way, Suite 200
Federal Way, WA 98001

Appointments

CDWA offers virtual appointments via Zoom. Get support from the comfort of your home. 

Need in-person support? Schedule an appointment to visit one of our offices.
Help in Other Languages

ﻟﻌرﺑﯾﺔ (Arabic)
866-215-6909
粵語 (Cantonese)
866-216-3065
អក្សរខ្មែរ (Khmer)
866-215-7610
한국어 (Korean)
866-215-6907
ພາສາລາວ (Lao)
866-215-8044
普通话 (Mandarin)
866-216-1752

русский (Russian)
866-215-4069
Soomaali (Somali)
866-215-5669
Español (Spanish)
866-215-0131
Tagalog (Tagalog)
866-215-3817
Українська (Ukrainian)
866-215-4674
Tiếng Việt (Vietnamese)
866-215-2762

Don’t see your preferred language? Email us at InfoCDWA@ConsumerDirectCare.com or call 866-214-9899 and a representative will connect you with a translator.
Work Injury Hotline

Employees injured on the job MUST report their injuries immediately. Our Toll Free Injury Hotline is available 24 hours a day, 7 days a week for your convenience.

If your injury is serious and life-threatening, please call 911.
We provide in-home care services across Washington. Our local offices are staffed with community members dedicated to helping you direct your care.
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