Consumer Direct Care Network Washington (CDWA) thanks the thousands of dedicated Individual Providers (IP) who completed the hiring process to continue to provide in-home personal care and respite services. We know some who need assistance are waiting to be helped. We are working as quickly and efficiently as possible to respond to customer service inquiries.
Contact Us
Contact Us!
Have questions for CDWA? We’re here to help.
Email
InfoCDWA@ConsumerDirectCare.com
Call us
866-214-9899
Mon-Fri: 7am-7pm
Text us
877-532-8568
Mon-Fri: 8am-5pm
HAD reporting
866-214-9899
For Verification of Employment
Call The Work Number Client Service Center at 1-800-367-5690
Our employer code is 29876
For deaf and hard of hearing – WA Relay Services
877-398-7969
Mailing Address
3450 S 344th Way, Suite 200
Federal Way, WA 98001
Work Injury Hotline
Employees injured on the job MUST report their injuries immediately. Our Toll Free Injury Hotline is available 24 hours a day, 7 days a week for your convenience.
Call:
877-532-8542
Email:
InfoSafety@ConsumerDirectCare.com
If your injury is serious and life-threatening, please call 911.
Appointments
CDWA now offers virtual appointments via Zoom. Get support, when you need it, from the convenience of your home.
Schedule a Virtual Appointment
Need in-person support? Schedule an appointment to visit one of our offices.
Federal Way
Schedule an Appointment
Everett
Schedule an Appointment
Lacey
Schedule an Appointment
Spokane
Schedule an Appointment
Help in other languages
اﻟﻌرﺑﯾﺔ (Arabic)
866-215-6909
粵語 (Cantonese)
866-216-3065
អក្សរខ្មែរ (Khmer)
866-215-7610
한국어 (Korean)
866-215-6907
ພາສາລາວ (Lao)
866-215-8044
普通话 (Mandarin)
866-216-1752
русский (Russian)
866-215-4069
Soomaali (Somali)
866-215-5669
Español (Spanish)
866-215-0131
Tagalog (Tagalog)
866-215-3817
Українська (Ukrainian)
866-215-4674
Tiếng Việt (Vietnamese)
866-215-2762
Don’t see your preferred language? Email us at InfoCDWA@ConsumerDirectCare.com or call 866-214-9899 and a representative will connect you with a translator to improve your call experience.
Legislative Inquiries
For all legislative inquiries, please
send us an email.