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Individual Provider (IP) Resources

Welcome to Consumer Direct Care Network Washington’s IP Resources page. To learn more, please review the information below. If you are unable to find what you need, please email InfoCDWA@ConsumerDirectCare.com or call 866-214-9899.

General Information

Consumer Directed Employer (CDE) Services Individual Provider (IP) Employment Handbook

Consumer Directed Employer (CDE) Services Individual Provider (IP) Employment Handbook

Getting to Know the CDE

Getting to Know the CDE Summary

Getting to Know the CDE Q&A

Transition Information

5 Steps Individual Provider (IP) Transition to CDE

CDWA CDE Transition Timeline

CDWA Pilot and Hiring Phases Map

Who to Call Resource

Workplace Injury Reporting

Workplace Injury Hotline and Reporting Protocols

CDWA Communications

November 1, 2021 Phase 1 IP Communcations

Take Action to Start Getting Paid by CDWA Instead of IPOne

Important Change to Client Responsibility Payment Process

September 1, 2021 Pilot IP Communications

Take Action – Get Hired Today

Important Change to Client Responsibility Payment Process

August 2, 2021 Pilot IP Communications

Welcome to Consumer Direct Care Network Washington

Important Change to Client Responsibility Payment Process

Instructional Materials

Logging into the CDWA DirectMyCare Web Portal
Getting Started with CDWA DirectMyCare Web Portal

How to Log into the CDWA DirectMyCare Web Portal

Completing Attestations

How to use Workday
Workday: Basic Navigation

How to Complete the I-9 Questionnaire

Hepatitis B Vaccination Protection

How to Set Up Your Payment Election

How to Change Your Payment Election

Completing Federal Withholding Elections (W-4)

How to Change Your Federal Withholding Elections (W-4)

How to Modify Your Personal and Contact Information

Requesting Time Off and Leave of Absence

Video: What is Leave of Absence

How to Use DocuSign to Sign Your Hiring Documents
Video: Completing the I-9 (IP)

Completing the I-9 (IP)

Video: Completing the I-9 (Managing Employer)

Completing the I-9 (Managing Employer)

Acceptable Documents and Issuing Authorities for Form I-9

IP Orientation
How to Access IP Orientation in Workday

Video: Safe Driving

Time Entry Overview

Submitting Time and Mileage Overview

CareAttend EVV Mobile App

How to Download and Install the App
Video: Downloading and Updating the CareAttend App – Android

Video: Downloading and Updating the CareAttend App – iOS

Installing and Updating the CareAttend App – Android

Installing and Updating the CareAttend App – iOS

How to Set Your Passcode
Video: Creating a Passcode for the CareAttend App – Android

Video: Creating a Passcode for the CareAttend App – iOS

Creating a Passcode

Turning On Biometric Login

How to Submit a Shift
Video: CareAttend – How to Submit a Shift

Video: How to Submit a Test Shift

Submitting a Test Shift

Starting a Shift

Submitting a Shift with Tasks

How to Adjust a Shift
Adjusting a Shift

How to Sign Out of the App
Signing Out of the CareAttend App

CareAttend EVV Landline

Setting and Resetting Your EVV IVR PIN

Clocking In and Out Using EVV IVR

DirectMyCare Web Portal

Video: DirectMyCare Web Portal Overview

Video: DirectMyCare Web Portal Navigation

Video: How to Submit a Test Shift

Submitting a Test Shift

Video: Live-in Individual Providers – Adding Time and Mileage Entries

Live-in Individual Providers – Adding Time and Mileage Entries

Video: Non Live-in Individual Providers – Adding Time and Mileage Entries

Non Live-in Individual Providers – Adding Time and Mileage Entries

Reading the Legend Icons

Accessing the Notifications Hub

Updating Your Password

Secure Email Instructions

How to Create an Email Address

How to Create a Gmail Account

How to Create a Yahoo Email Account

Pilot Payroll Calendar

Wisely Pay Card Information Sheet

ADP Registration Instructions

Navigating MyADP.com

How to Read Your Paystub