Frequently Asked Questions

Below you’ll find answers to our most frequently asked questions about hiring.

For definitions to common terms, please review our terms and definitions page.

Requirements include:

  • Being 18 years or older.
  • Legally able to work in the United States.
  • Completion of a background check and required training.
  • Not being named on any of the Medicaid exclusion lists.

This New IP Hiring Checklist will help walk you through the hiring steps.

This step-by-step tutorial will help you through the application process.

We are here to help! Use any of these resources if you get stuck or have questions.

Yes, IPs need an email address to complete the hiring materials in Workday. They also need an email address to access the Consumer Direct Care Network (CDWA) DirectMyCare web portal. There are many free email providers available to use. Here are some instructions for four free providers.

Yes. All IPs, including Parent Providers, are required to have a background check at the time of hire. A fingerprint background check must be completed within 120 days of their Okay to Provide Care date. More information can be found on our Background Check FAQ section.

Yes. All IPs are required to complete CDWA employment orientation (30 minutes) as part of their hiring process. The CDWA employment orientation is paid time.

Yes. The CDWA employment orientation is done online through Workday.

No, the Client’s spouse typically cannot be an IP. Exceptions include being an IP for a chore services Client or Clients on the Veteran Directed Program.

For more information, please review WAC 388-71-0540.

No. Natural, step, or adoptive parents cannot be IPs for their children who are under 18. For more information, please review WAC 388-71-0540.

IPs and Clients can use Carina.org to find more work or available IPs.