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NEWS

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Late Time Submission and Your Benefits

Announcements

Submitting time late may delay pay! For Individual Providers (IP) who use Electronic Visit Verification (EVV) for time capture, time is due every day. The EVV time correction deadline is 5pm PT on the Monday following the end of the pay period. For IPs who are EVV exempt, all...

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2022 W-2s are Coming Soon!

Announcements

As the end of the year approaches, Consumer Direct Care Network Washington (CDWA) is preparing to issue W-2s for 2022. Please log in to Workday and confirm your personal and contact information is correct. Instructions are available here. CDWA will notify you when your W-2 is ready in January....

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Individual Provider Credential Deadline Information

Announcements

Washington state extended the deadline for Individual Providers (IP) credential requirements. For all IPs hired on or after 8/17/2019 credential deadlines were extended based on hire date. IPs hired before 8/17/2019 are expected to be compliant with all credential requirements. Below are the updated deadlines for the home care...

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Individual Provider Basic Training Deadline Information

Announcements

Washington state extended the deadline for Individual Provider (IP) training requirements. For all IPs hired on or after 8/17/2019, training deadlines were extended based on hire date. IPs hired before 8/17/2019 are expected to be compliant with all training requirements. Below are the updated basic training deadlines:   Your...

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Message About Client Responsibility

Announcements

Consumer Direct Care Network Washington will not call Clients to collect client responsibility. The only exceptions are: If the Client requested a phone call To verify payment information the Client mailed If you receive a call you believe is suspicious, do not provide any personal information. Please hang up...

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Affordable Connectivity Program

Announcements

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program to help low-income households pay for internet service and connected devices. Check your eligibility here. If your household is eligible, you can receive: A discount of up to $30/month on...

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Introducing a New Call-in Option

Announcements

A new option is now available when calling Consumer Direct Care Network Washington. For the highest quality service, you can now connect directly with the assigned Service Coordinator for each of your Clients. To connect with an assigned Service Coordinator, call 866-214-9899. Choose option 2 and enter your ProviderOne...

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Mileage Reimbursement Rate Increase

Announcements

The IRS is increasing the mileage reimbursement rate. The rate is changing from 58.5 to 62.5 cents per mile. This is effective July 1, 2022 through December 31, 2022. Consumer Direct Care Network Washington is ready to pay the new rate.

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Hiring Bonus Details

Announcements

Consumer Direct Care Network Washington (CDWA) thanks the thousands of dedicated Individual Providers (IP) who completed the hiring process. IPs who acted early received a $100 hiring bonus. The hiring bonus was subject to applicable state and federal tax withholdings. Below you can find details on the different hiring...

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Work Week Limit Reminder

Announcements

This is a reminder that all Individual Providers (IP) have a Work Week Limit (WWL). A WWL is the total number of service hours an IP may work in a work week. The work week is Sunday through Saturday. This amount did not change with the transition to Consumer...

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