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Consumer Direct Care Network Washington will not call Clients to collect client responsibility.

The only exceptions are:

  • If the Client requested a phone call
  • To verify payment information the Client mailed

If you receive a call you believe is suspicious, do not provide any personal information. Please hang up and call 866-214-9899 to speak with our client responsibility team and confirm legitimacy of the call.

For questions about client responsibility and how it is collected, please email or call 866-214-9899.