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Washington state extended the deadline for Individual Provider (IP) training requirements.

  • For all IPs hired on or after 8/17/2019, training deadlines were extended based on hire date.
  • IPs hired before this date are expected to be compliant with all training requirements.

Below are the updated basic training deadlines:

Your hire date Must complete training by
8/17/2019 to 9/30/2020 1/31/2023
10/1/2020 to 3/31/2022 4/30/2023
4/1/2022 to 9/30/2022 8/31/2023
10/1/2022 to 12/31/2022 9/30/2023

If your training is up to date, no action is required.

My training is not up to date. How do I complete my training?

You will complete your training with SEIU 775 Benefits Group. Your training requirements are set by your Training Category/Provider Type. You must complete your training by the deadline, or you will not continue to be paid as an IP.

To enroll, please call the SEIU 775 Member Resource Center (MRC) at 1-866-371-3200 or email mrc@myseiubenefits.org. The MRC is available from 8am to 4:30pm, Monday through Friday.

You can learn more about your learning requirements and how to enroll on the SEIU 775 Benefits Group website.

Learn More About Training

I don’t know if my training is up to date. Where can I check the status?

You can see your current status on the DirectMyCare web portal. Follow the instructions below to view your status. DO NOT click the qualifications button on the DirectMyCare web portal home page.

Step 1: Sign into DirectMyCare.com.
Step 2: Click on your name in the upper right of the home page. This brings you to your User Profile.
Step 3: Scroll to the bottom of the page. Review your Qualifications. For help reading your qualifications, please review our frequently asked questions.
If your training is not up to date, please complete by the deadline, or you will not continue to be paid as an IP.

If you believe your training listed in the DirectMyCare web portal is incorrect, submit an IP Training/Credential Correction Request in Workday. Detailed instructions are available here.