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Washington state extended the deadline for Individual Provider (IP) training requirements.

  • For all IPs hired on or after 8/17/2019, training deadlines were extended based on hire date.
  • IPs hired before 8/17/2019 are expected to be compliant with all training requirements.

Below are the updated basic training deadlines:


Your hire date Must complete training by
8/17/2019 to 9/30/2020 1/31/2023
10/1/2020 to 4/30/2021 4/30/2023
5/1/2021 to 3/31/2022 7/31/2023
4/1/2022 to 9/30/2022 10/31/2023
10/1/2022 to 6/30/2023 11/30/2023
On or after 7/1/2023 120 days from hire date

If your training is up to date, no action is required.

My training is not up to date. How do I complete my training?

Your training requirements are set by your Training Category/Provider Type. You will not be paid for any care you provide as an IP if you do not complete your Basic Training by your deadline.

  1. Complete your training with SEIU 775 Benefits Group.
  2. To enroll, please call the SEIU 775 Member Resource Center (MRC).
  3. You can learn more about your learning requirements and how to enroll on the SEIU 775 Benefits Group website.

I don’t know if my training is up to date. Where can I check the status?

You can see your current status on the DirectMyCare web portal. Follow the instructions below to view your status.

Step 1: Sign into DirectMyCare.com.
Step 2: Click on your name in the upper right of the home page. This brings you to your User Profile.
Step 3: Scroll to the bottom of the page. Review your Qualifications. For help reading your qualifications, please review our frequently asked questions.
If your training is not up to date, please complete by the deadline, or you will not be paid for any care you provide as an IP.

If you believe your training listed in the DirectMyCare web portal is incorrect, submit an IP Training/Credential Correction Request in Workday. Detailed instructions are available here.