Electronic Visit Verification (EVV) Questions

Below you’ll find answers to our most frequently asked questions specific to Electronic Visit Verification (EVV).

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Electronic Visit Verification (EVV) is an electronic method for submitting your time worked. It is a federal requirement included in the 21st Century Cures Act. CDWA will have its own EVV system that IPs will use to record their time worked. Click here for more information on EVV from DSHS. Live-in IPs will not use EVV.

To continue to be exempt from EVV, IPs will attest that they live at the same home address as their Client. CDWA will determine if an IP is exempt from EVV by comparing an IP’s home address provided during the hiring process to their Client’s home address on file.

Once you transition to CDWA, you will no longer use the Time4Care app. CDWA will have its own EVV app for time entry and will provide training materials on how to use the new EVV app.

Work Week Limits and weekly hour totals will be available on CDWA’s DirectMyCare web portal. The EVV mobile app is used for starting and ending a shift. EVV shifts are visible on DirectMyCare and can be accessed on a mobile device or through a computer.

IPs will be able to clock in and out from any location where services begin and/or end.

You will be informed when you can download the CDWA EVV app. We will produce resources and trainings for using the app. The timing is dependent on the phase in which you will by hired by CDWA.

Yes. You can have the application closed when you are not actively clocking in or out for your shift.

No. You will submit mileage through CDWA’s web portal, DirectMyCare or Interactive Voice Response (IVR).

Yes. The CareAttend application is compatible with both Android and Apple devices and can be used with a tablet that has location services.

Yes, the EVV application will work with local WIFI/internet. You will need to connect to the internet to submit your time.