Electronic Visit Verification (EVV) Questions

Below you’ll find answers to our most frequently asked questions specific to Electronic Visit Verification (EVV).

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Electronic Visit Verification (EVV) is an electronic method for submitting your time worked. It is a federal requirement included in the 21st Century Cures Act. CDWA will have its own EVV system that IPs will use to record their time worked. Click here for more information on EVV from DSHS. Live-in IPs will not use EVV.

IPs who live with their Clients will not use EVV. As part of the hiring process, IPs will complete a W-4 form and 2014-7 (Difficulty of Care/live-in) attestation as part of their employment documents. CDWA will process taxes based on this information. If an IP is unsure of tax exemptions, they should ask a tax professional.

Once you transition to CDWA, you will no longer use the Time4Care app. CDWA will have its own EVV app for time entry and will provide training materials on how to use the new EVV app.

Work Week Limits and weekly hour totals will be available on CDWA’s DirectMyCare web portal. The EVV mobile app is used for starting and ending a shift. EVV shifts are visible on DirectMyCare and can be accessed on a mobile device or through a computer.

IPs will be able to clock in and out from any location where services begin and/or end.

You will be informed when you can download the CDWA EVV app. We will produce resources and trainings for using the app. The timing is dependent on the phase in which you will by hired by CDWA.