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NEWS

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New DirectMyCare.com Feature – Authorization Allocations

Announcements

Clients can now assign hours to their Individual Providers (IP) in DirectMyCare.com. By assigning hours, an IP is less likely to go over their Client’s monthly authorized amount. To get familiar with this new feature, we created an interactive tutorial and short video. We encourage Clients and Authorized Representatives...

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Get Paid by ALTSA to Share Your Experience

Uncategorized

The Service Experience Team (SET) is a Client advocacy group created by the Home and Community Services (HCS) Division of Aging and Long-Term Support Administration (ALTSA). SET is looking for Clients interested in sharing their experience and serving as a voice for people receiving Long-Term Support Services (LTSS) across...

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Stack of W-2s

We’re Going Paperless for W-2s

Announcements

We’re excited to share that 2023 W-2s will be paperless! This means you no longer need to wait for your W-2 to arrive in the mail. Consumer Direct Care Network Washington (CDWA) will notify you when your W-2 is ready in January. You will access it online at myADP.com....

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Tips and Tricks – Payroll Schedule Image

Tips and Tricks – Payroll Schedule

Tips and Tricks

At Consumer Direct Care Network Washington (CDWA), we’re committed to sharing tips and resources to make time entry simple. This post highlights the CDWA payroll schedule. • CDWA pay periods cover a two-week time period. • All time must be submitted to CDWA by 5pm PT on the Monday...

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Tips and Tricks – How to Correct or Remove a Shift

Tips and Tricks

At Consumer Direct Care Network Washington (CDWA), we’re committed to sharing tips and resources to make time entry simple. This post highlights how to correct or remove a shift. If you enter a shift incorrectly, you can correct or remove the shift in the DirectMyCare web portal. This works...

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Elderly man and his caregiver sitting on a couch

Continuing Education – What You Need to Know

Announcements

The deadline to complete any outstanding Continuing Education (CE) requirements for 2019, 2020, 2021, and 2022 was August 31, 2023 (8/31/2023). If your birthday is between January 1 and August 31, the deadline to complete 2023 CE requirements was also August 31, 2023 (8/31/2023). After August 31, 2023 (8/31/2023),...

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Upcoming Changes to Our Phone Menu

Announcements

On Monday, May 22, 2023 (5/22/2023), we are changing our phone menu options. Individual Providers (IP) and Clients will need their Person ID number to directly reach their assigned Service Coordinator. You can find your Person ID in the DirectMyCare web portal. After logging in, click on your name...

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Share Your Experience with Long-Term Care

Announcements

The WA Cares Fund is seeking Washingtonians to share personal experiences with long-term care. By sharing videos and written stories about the experiences of Washingtonians, the WA Cares Fund is raising awareness about the range of long-term care needs people experience, the importance of planning for long-term care costs,...

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Continuing Education Deadline Information

Announcements

The deadline to complete any outstanding Continuing Education (CE) requirements for 2019, 2020, 2021, and 2022 was extended. The new deadline is August 31, 2023 (8/31/2023). If your birthday is between January 1 and August 31, your deadline to complete your 2023 CE requirement was also extended to August...

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Stack of W-2s

2022 W-2s Are Now Available

Announcements

2022 W-2s are in the mail! Additionally, your W-2 is now available online. Access today at myADP.com. How to Get Started with ADP Note: If you chose to go paperless for your W-2, you will not receive a paper copy in the mail. Download your W-2 from ADP Follow...

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