African American man in a maroon sweater smiling.

Client Resources

Welcome to Consumer Direct Care Network Washington’s Client Resources page. To learn more, please review the information below. If you are unable to find what you need, please email InfoCDWA@ConsumerDirectCare.com or call 866-214-9899.

General Information

Managing Employer Handbook Getting to Know the CDE Summary Information on Advance Directives Managing Employer Quick Start Guide Terms of Client Responsibility CDE Terms of Service 8 Steps to Becoming an Individual Provider Who to Call Resource Security Best Practices WA Cares Fund

Instructional Materials

Paying Client Responsibility Online Clients: Register for DirectMyCare Web Portal Clients: Reset DirectMyCare Web Portal Password Authorization Allocations Tutorial Authorization Allocations Video Video: Completing the I-9 (IPs) Video: Completing the I-9 (Clients/Representatives) I-9 Guidance (Section 1 and 2)

Appoint an Authorized Representative

Authorized Representative Agreement

To find an IP, visit Carina.org and register for a free account. You can also call 866-214-9899 for help. CDWA does not provide immediate, urgent or emergency staffing.

Carina.org