Below you’ll find answers to our most frequently asked questions specific to Work Week Limits (WWL).
For definitions to common terms mentioned, please review our frequently asked questions glossary.
Work Week Limits (WWL) Questions
How do Client-specific (also known as temporary) WWL requests work?
CDWA reviews, and may approve, temporary WWL requests. Requests must be within the Client’s authorized number of hours.
Am I able to keep my permanent WWLs with CDWA?
IPs keep their grandfathered WWL. These are permanent WWLs that were assigned based on the number of hours the IP worked in January of 2016.
What are the work week limits (WWL) of IPs who do not have a WWL grandfathered from 2016?
The standard WWL is 40 hours per week. An IP may have a temporary or permanent WWL that exceeds 40 hours.
What are the maximum hours per day that can be worked?
There is not a limit on the number of hours you can work in a day as long as the hours worked during the entire week (Sunday-Saturday) do not exceed your work week limit (WWL). Please note that CDWA’s systems will not allow a single shift to exceed 24 hours.
If the IP has a request for a temporary work week limit (WWL) increase and it is above the Client's total hours, should those requests go to the Case Manager or should it be directed to CDWA?
All work week limit (WWL) requests are made to CDWA. WWL requests cannot exceed the Client’s authorized hours. Changes in Client needs (which may result in higher Client authorized hours) should be reported to the Case Manager.
How can I find out whether I have a permanent or temporary work week limit (WWL)?
The standard work week limit (WWL) is 40 hours per week for most IPs. IPs are able to view their WWL from CDWA’s DirectMyCare web portal.
Why do some IPs have permanent work week limits (WWL) from 2016?
In 2016, the rules regarding work week limits (WWL) were changed in Washington state. IPs who were working over 40 hours per week at the time were able to keep their WWL. After 2016, all new IPs started with a default WWL of 40 hours. IPs may qualify for temporary WWL increases depending on Client need and authorized service hours. Temporary WWL increases must be approved by CDWA.