W-2 Questions

Below you’ll find answers to our most frequently asked questions specific to W-2s.

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Your W-2 will be available online at myADP.com on or before January 31, 2024.

Individual Providers who cannot electronically access W-2s may request to receive a paper W-2 in the mail.

Box 1 on your W-2 may be less than the total wages on your last pay stub for 2023. This is because some deductions are exempt from all taxes and reduce your overall reported wages.

If you claimed a Difficulty of Care exemption during your hiring with CDWA, this means:

  • Taxes aren’t withheld from personal care and relief care and will not be reported as wages in Box 1.
  • Taxes are still withheld and reported in Box 1 for respite, PTO, training, and 15-minute admin time unless you also claimed exempt on your 2023 W-4 or had other pretax deductions.

Mileage is a reimbursement and is not considered taxable income. Therefore, your mileage will not be reported on your W-2.

CDWA follows IRS guidelines on how to report Difficulty of Care exemptions. You can find more information on the IRS website: https://www.irs.gov/individuals/certain-medicaid-waiver-payments-may-be-excludable-from-income

The DSHS website also has more information about Difficulty of Care wages being excludable from income: https://www.dshs.wa.gov/altsa/irs-notice-2014-7-difficulty-care-payments-excludable-income

ADP Website (Desktop)

  • Log into ADP. Click the Pay icon on the left‐hand side of the screen.
  • You will see Tax Statements on the right‐hand side of your screen. Click View All Statements. Find the W-2 you wish to download or print and click View.

ADP Website (Mobile APP)

  • Log into the ADP mobile app. Tap Pay at the top of the home screen.
  • Scroll to the bottom. Under Additional Benefits, tap Tax Statements.
  • Tap the download icon to download your 2023 W‐2.

We understand not everyone has a way to print their W‐2 themselves. We suggest you look to local establishments to print them, for example your public library, The UPS Store, FedEx Office, Office Depot, Staples or other mailing or office supply.

Please review ADP’s support page for step‐by‐step password reset instructions:

Please email CDWA and we will work with you to resolve the issue as fast as possible.

Click the “here” link in the error message to reset your account. If the issue persists, please email CDWA.

No. Due to the confidential nature of the information we cannot provide figures over the telephone.

For tax reporting purposes, wages are reported when they are paid, rather than when they are earned. Wages earned in December 2022 but paid in January 2023 will be reported on the W‐2 for 2023.

CDWA cannot tell you how many exemptions to claim. You may want to consult a tax professional to determine the filing status and exemptions that are best for you.

The amount of taxes withheld from your checks depends on several factors, such as gross pay, filing status (married or single), number of allowances claimed and types of deductions. If you believe the amount of taxes withheld from your checks is not correct, you may want to contact a professional tax advisor to determine what filing status is best for you. Everyone’s situation is different, and we cannot provide advice about your tax filing status. If you need to change your filing status for next year, please submit a new W‐4 in Workday. Click here for instructions.

If the employee received a blank W‐2, the enrollment documents that you completed indicated that you qualified for the Difficulty of Care tax exemption. IRS Section 131 Notice 2014‐7 (Difficulty of Care) provides that certain Medicaid waiver payments are excludable from federal and state income tax.

If an employee qualifies for this exemption, no wages are reported in Box 1 of the W‐2 and Federal and State taxes are not withheld.

An employee’s earnings can be exempt from taxes based on their familial relationship with their employer (for example, being a Spouse, Parent, or a Child under 21). At the time of hire the employee and employer submitted a relationship determination form to CDWA that identified relationships that qualify for exemptions. Relationship exemptions must be taken, they cannot be waived.

No, all Individual Providers who have claimed exempt on their State and/or Federal tax withholding forms in 2023 will need to re‐submit a new W‐4 in 2024 claiming tax exempt.

If you worked for CDWA in 2021 or 2022, your W-2 is posted on myADP.com. CDWA does not have W-2s prior to 2021 because we didn’t provide service in Washington at that time.

You may receive two W‐2s if you worked for multiple employers. The employer is identified in box C.

CDWA is not a tax consultant and cannot provide tax advice. We recommend you contact a tax accountant or the IRS at http://www.irs.gov or by calling 800‐829‐4933.