I don’t have my CDWA Person ID or ProviderOne ID. When calling CDWA, will I still be able to talk to someone?

Yes. When using option 5, if you wait long enough you will get to a person. The fastest way to get to your assigned Service Coordinator is to enter in your CDWA Person ID. See the ‘Where do I find my person ID’ FAQ in this section for more information.

Contact CDWA by phone at 866-214-9899 or email at InfoCDWA@ConsumerDirectCare.com for support.