{"id":5456,"date":"2023-05-16T04:13:00","date_gmt":"2023-05-16T04:13:00","guid":{"rendered":"https:\/\/staging-prod-wa.cdcndevelopment.com\/?post_type=announcement&#038;p=5456"},"modified":"2026-03-25T04:37:24","modified_gmt":"2026-03-25T04:37:24","slug":"upcoming-changes-to-our-phone-menu","status":"publish","type":"announcement","link":"https:\/\/www.consumerdirectwa.com\/vi\/announcement\/upcoming-changes-to-our-phone-menu\/","title":{"rendered":"Nh\u1eefng thay \u0111\u1ed5i s\u1eafp t\u1edbi \u0111\u1ed1i v\u1edbi menu \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ch\u00fang t\u00f4i"},"content":{"rendered":"<p><strong>V\u00e0o th\u1ee9 Hai, ng\u00e0y 22 th\u00e1ng 5 n\u0103m 2023 (22\/5\/2023), ch\u00fang t\u00f4i s\u1ebd \u0111i\u1ec1u ch\u1ec9nh c\u00e1c t\u00f9y ch\u1ecdn trong menu \u0111i\u1ec7n tho\u1ea1i.<\/strong><\/p>\n\n\n\n<p>C\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n (IP) v\u00e0 kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea7n s\u1ed1 ID c\u00e1 nh\u00e2n \u0111\u1ec3 li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh<br>\u0110i\u1ec1u ph\u1ed1i vi\u00ean.<\/p>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y M\u00e3 s\u1ed1 c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh trong <a href=\"https:\/\/directmycare.com\/#\/login\" target=\"_blank\" rel=\"noreferrer noopener\">C\u1ed5ng th\u00f4ng tin tr\u1ef1c tuy\u1ebfn DirectMyCare<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sau khi \u0111\u0103ng nh\u1eadp, h\u00e3y nh\u1ea5p v\u00e0o t\u00ean c\u1ee7a b\u1ea1n \u1edf g\u00f3c tr\u00ean b\u00ean ph\u1ea3i m\u00e0n h\u00ecnh.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"409\" height=\"139\" src=\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-2.png\" alt=\"\" class=\"wp-image-5462\" srcset=\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-2.png 409w, https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-2-300x102.png 300w, https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-2-18x6.png 18w\" sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u00e3 s\u1ed1 c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n n\u1eb1m trong ph\u1ea7n \u201cTh\u00f4ng tin c\u01a1 b\u1ea3n\u201d.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"430\" height=\"334\" src=\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-4.png\" alt=\"\" class=\"wp-image-5464\" srcset=\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-4.png 430w, https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-4-300x233.png 300w, https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/image-4-15x12.png 15w\" sizes=\"(max-width: 430px) 100vw, 430px\" \/><\/figure>\n\n\n\n<p><strong>H\u00e3y nh\u1edb<\/strong>: N\u1ebfu b\u1ea1n c\u00f3 th\u1eafc m\u1eafc v\u1ec1 s\u1ed1 ti\u1ec1n l\u01b0\u01a1ng g\u1ea7n \u0111\u00e2y ho\u1eb7c l\u1ecbch s\u1eed l\u01b0\u01a1ng c\u1ee7a m\u00ecnh, h\u00e3y truy c\u1eadp trang t\u1ef1 ph\u1ee5c v\u1ee5 v\u1ec1 l\u01b0\u01a1ng c\u1ee7a ch\u00fang t\u00f4i<br>H\u1ec7 th\u1ed1ng th\u00f4ng tin lu\u00f4n s\u1eb5n s\u00e0ng. H\u00e3y g\u1ecdi <a href=\"tel:866-214-9899\">866-214-9899<\/a> v\u00e0 nh\u1ea5n ph\u00edm #1.<\/p>","protected":false},"featured_media":5432,"template":"","meta":{"_acf_changed":false},"categories":[10],"class_list":["post-5456","announcement","type-announcement","status-publish","has-post-thumbnail","hentry","category-announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirectwa.com\/vi\/announcement\/upcoming-changes-to-our-phone-menu\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"On Monday, May 22, 2023 (5\/22\/2023), we are changing our phone menu options. Individual Providers (IP) and Clients will need their Person ID number to directly reach their assigned ServiceCoordinator. You can find your Person ID in the DirectMyCare web portal Remember: If you have questions about your recent pay amounts or pay history, our [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.consumerdirectwa.com\/vi\/announcement\/upcoming-changes-to-our-phone-menu\/\" \/>\n<meta property=\"og:site_name\" content=\"Washington - Consumer Direct Care\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-25T04:37:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/\",\"url\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/\",\"name\":\"Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care\",\"isPartOf\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg\",\"datePublished\":\"2023-05-16T04:13:00+00:00\",\"dateModified\":\"2026-03-25T04:37:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage\",\"url\":\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg\",\"contentUrl\":\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg\",\"width\":1024,\"height\":512,\"caption\":\"Happy Individual Image - Upcoming Changes to Phone Menu\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.consumerdirectwa.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Upcoming Changes to our Phone Menu\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/#website\",\"url\":\"https:\/\/www.consumerdirectwa.com\/\",\"name\":\"Washington - Consumer Direct Care\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.consumerdirectwa.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/#organization\",\"name\":\"Washington - Consumer Direct Care\",\"url\":\"https:\/\/www.consumerdirectwa.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/www.consumerdirectwa.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/08\/washington-logo-dark.png\",\"contentUrl\":\"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/08\/washington-logo-dark.png\",\"width\":159,\"height\":48,\"caption\":\"Washington - Consumer Direct Care\"},\"image\":{\"@id\":\"https:\/\/www.consumerdirectwa.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.consumerdirectwa.com\/vi\/announcement\/upcoming-changes-to-our-phone-menu\/","og_locale":"vi_VN","og_type":"article","og_title":"Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care","og_description":"On Monday, May 22, 2023 (5\/22\/2023), we are changing our phone menu options. Individual Providers (IP) and Clients will need their Person ID number to directly reach their assigned ServiceCoordinator. You can find your Person ID in the DirectMyCare web portal Remember: If you have questions about your recent pay amounts or pay history, our [&hellip;]","og_url":"https:\/\/www.consumerdirectwa.com\/vi\/announcement\/upcoming-changes-to-our-phone-menu\/","og_site_name":"Washington - Consumer Direct Care","article_modified_time":"2026-03-25T04:37:24+00:00","og_image":[{"width":1024,"height":512,"url":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"2 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/","url":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/","name":"Upcoming Changes to our Phone Menu - Washington - Consumer Direct Care","isPartOf":{"@id":"https:\/\/www.consumerdirectwa.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage"},"image":{"@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage"},"thumbnailUrl":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg","datePublished":"2023-05-16T04:13:00+00:00","dateModified":"2026-03-25T04:37:24+00:00","breadcrumb":{"@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#primaryimage","url":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg","contentUrl":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/11\/CDWA-Welcome-header_23_1200x600-1-1024x512-1.jpg","width":1024,"height":512,"caption":"Happy Individual Image - Upcoming Changes to Phone Menu"},{"@type":"BreadcrumbList","@id":"https:\/\/www.consumerdirectwa.com\/announcement\/upcoming-changes-to-our-phone-menu\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.consumerdirectwa.com\/"},{"@type":"ListItem","position":2,"name":"Upcoming Changes to our Phone Menu"}]},{"@type":"WebSite","@id":"https:\/\/www.consumerdirectwa.com\/#website","url":"https:\/\/www.consumerdirectwa.com\/","name":"Washington - D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c tr\u1ef1c ti\u1ebfp cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng","description":"","publisher":{"@id":"https:\/\/www.consumerdirectwa.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.consumerdirectwa.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"},{"@type":"Organization","@id":"https:\/\/www.consumerdirectwa.com\/#organization","name":"Washington - D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c tr\u1ef1c ti\u1ebfp cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng","url":"https:\/\/www.consumerdirectwa.com\/","logo":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/www.consumerdirectwa.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/08\/washington-logo-dark.png","contentUrl":"https:\/\/www.consumerdirectwa.com\/wp-content\/uploads\/sites\/18\/2025\/08\/washington-logo-dark.png","width":159,"height":48,"caption":"Washington - Consumer Direct Care"},"image":{"@id":"https:\/\/www.consumerdirectwa.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/announcement\/5456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/announcement"}],"about":[{"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/types\/announcement"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/media\/5432"}],"wp:attachment":[{"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/media?parent=5456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.consumerdirectwa.com\/vi\/wp-json\/wp\/v2\/categories?post=5456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}