Submitting Time Questions

Below you’ll find answers to our most frequently asked questions specific to submitting time.

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Electronic Visit Verification (EVV) is an electronic method for submitting your time worked. It is a federal requirement included in the 21st Century Cures Act. Live-in IPs are exempt from the EVV requirement and will submit their hours and tasks at least weekly, through the DirectMyCare web portal. IPs who do not live-in and who must use EVV, but do not have internet access, may use alternative ways to submit hours and tasks. CDWA will show you and your IP how to use these methods.

Personal care can be provided in the community as well as at home per DSHS program rules. You will be able to clock in/out while in the community as you do when you are at the Client’s home.

You are only allowed to work with one Client at a time. You will need to clock in and out for each Client. When you switch care, you will need to clock out for the first Client. Clock back in when you start work with the second Client.