Live-in Provider Questions

Below you’ll find answers to our most frequently asked questions specific to Live-in Providers.

For definitions to common terms mentioned, please review our frequently asked questions glossary.

Live-in providers will not have to use EVV to clock in and out. Live-in providers are required to submit hours and tasks at least once a week. They will report a summary of weekly hours by day. They will also report a summary of tasks. They will submit their weekly time through the DirectMyCare web portal. If the IP does not have internet access, alternatives for time submission will be considered.

All IPs, including live-in IPs, will become employees of CDWA. CDWA will manage credentialing, payroll, training, and other employment activities. If you are a live-in IP, you will not be required to use the EVV app, but you will report your time and tasks on a weekly basis through the DirectMyCare web portal. DirectMyCare can be accessed from a computer or a mobile device.

IPs will complete a W-4 form and 2014-7 (Difficulty of Care/live-in) attestation as part of their employment hiring documents. CDWA will process taxes based on this information. If an IP is unsure if they qualify, they should ask a tax professional.

Live-in providers will report the total number of hours each day and the tasks they perform on a weekly basis through the DirectMyCare web portal. They will not need to document specific hours/times worked through the EVV app.

Live-in IPs, regardless of relationship to the Client, must log their hours worked weekly. This is a DSHS requirement.

Live-in status is determined by whether or not you live at the same mailing address as your Client. You will attest to your live-in status as part of the hiring process.

Hours will continue to be authorized monthly regardless of the shift in the pay period. Monthly hours and miles will not change as a result of the transition to the CDE. You will claim and be paid for your hours worked and mileage used during the two-week pay period.

Clients and IPs are responsible for monitoring hours worked and miles used so they do not exceed the monthly allocation. Hours and miles can be monitored in the DirectMyCare web portal.

Live-in providers will enter hours and tasks into CDWA’s DirectMyCare web portal on a weekly basis. We will be unable to pay you for your work until we have record of your tasks and hours. Submission of late time will result in delayed payment of wages.